Feeding & Drinking

The filter is causing my fountain to overflow! What can I do? When placing a new filter, always vigorously shake it and tap it on a hard surface before rinsing it and submerging it in water. This will stop the granules inside the filter from clumping together, hence preventing your fountain from overflowing. My filter [...] Continue Reading

The stainless steel feeding dishes are dishwasher safe and easy to remove from the base. You can wash the base with a soft sponge and a non-abrasive cleaning agent that’s safe for your cat.

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How do I clean the Catit placemats? Both the Flower and the Peanut Placemat, as well as the stainless steel dish of the Peanut placemat are dishwasher safe. You can also wash the placemats and dish with a soft sponge and a non-abrasive cleaning agent that’s safe for your cat. Use the loop to hang the placemat for drying or [...] Continue Reading

How can I make my Stainless Steel Fountain less noisy? Make sure that the surface underneath your cat fountain is sturdy and completely level. Place your fountain on the floor, not on a table or a countertop. A wooden floor will naturally be noisier than a concrete floor or tiles. Press down on the top [...] Continue Reading

What to do first? Before assembling the Stainless Steel Fountain, please make sure to disassemble and rinse the pump. Also, thoroughly rinse the filter that is included in the packaging to prevent it from floating. How do I (dis)assemble my Stainless Steel Fountain? Read the instruction manual that was included with your cat fountain or download [...] Continue Reading

On this page you can find the answers to the most frequently asked questions about the Catit Multi Feeder. Do you still have a question about this product? Please contact our customer service so we can add your question and its respective answer to this page. How do I prevent my Multi Feeder from toppling over? […]

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How can I make my Flower Fountain less noisy? Make sure that the surface underneath your fountain is sturdy and completely level. Place your fountain on the floor, not on a table or a countertop. A wooden floor will naturally be noisier than a concrete floor or tiles. Also, fill your fountain all the way [...] Continue Reading

Thank you for having purchased a Catit Multi Feeder! On this page you can find all information you need to get your cat successfully started with the brand-new Multi Feeder! Did you know that the Multi Feeder has a storage compartment that can be filled with dry food or treats to weigh down your Multi Feeder [...] Continue Reading

Discover your brand-new Catit Flower Fountain thanks to these tips and tricks Some cats get a little too curious when they first see their new Flower Fountain and use their paws to swat at the streams, so be aware that your floor could get a little wet during those first few days. IMPORTANT: What to [...] Continue Reading